Front of house Volunteer at The Sober Parrot

Category: Hub Enterprises
Location: Cheltenham
Join us at The Sober Parrot as a volunteer supporting our friendly and vibrant café in Cheltenham, learning skills and gaining experience in hospitality and catering.

Front of House Volunteer

Flexible working hours

 Sober Parrot, Cheltenham

The Sober Parrot in Cheltenham is a community café with a busy and buzzing atmosphere serving customers. The café has a clear emphasis on health and wellbeing and uses fresh, local produce wherever possible. A front of house area in the café allows people to experience and learn catering and hospitality skills in a safe and supported environment.



 Volunteers will support staff in the day to day running of the front of house at the Sober Parrot. Learning skills and gaining experience within hospitality and catering. We ask all volunteers to uphold and promote the principles of abstinent recovery from addiction.


Role information

 Volunteers will be trained to support staff with the following:

  •  To help create a welcoming café with a friendly environment, ensuring the café is always presentable while maintaining a high level of cleanliness
  • To serve members of the public and deliver high quality customer service
  • To work with the till in creating orders and serving customers
  • To deliver food and drinks to customers
  • To work with the staff in training on the coffee machine and learning barista skills
  • To clear tables and keep the café clean and presentable
  • To work with staff to help promote the café
  • To assist in additional cleaning jobs where required
  • To assist the kitchen where required with general cleaning such as washing up

Maintain a proactive relationship with customers, volunteers, trainees, and members of the recovery community to promote The Hub as a welcoming and supportive environment for people in recovery from addiction.

Volunteers are expected to participate in all mandatory training courses with additional training offered for further progression.

All Nelson Trust personnel are to be responsible for own safety and others affected by their activities and to ensure adherence to the Nelson Trust policies and procedures regarding Health & Safety.

 Nelson Trust is committed to safeguarding

The Trust know the value of a diverse workforce, and welcome applications from all areas of the community.

For further information please contact Click on the links to submit or download the application form  or ring 01453 885633 or post to Nelson Trust, Port Lane, Brimscombe, Stroud, GL5 2QJ

Download Volunteer Application Form>>

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