Front of House Administrator – Bristol

Category: Administration, Women's Community Services
Location: Bristol
Are you an experienced administrator? Do you want to join a dynamic high performing team? You will be joining us at an exciting time as we open our new Bristol Women’s Centre. The Nelson Trust offers support services for women experiencing multiple and complex needs including contact with the Criminal Justice System (CJS). Our services utilise a trauma-informed approach to engage women and address needs holistically including one to one support, outreach, and group interventions. We are looking for an experienced administrator/receptionist with good interpersonal skills to join our Bristol team. The successful candidate will be integral to our Women’s Centre as the backbone of a high performing service, working alongside a dynamic committed team. To be considered for this role you will need to be naturally organised, have good attention to detail and be experienced and confident in all Microsoft applications. As the first point of call for most enquires and referrals, including welcoming clients, you will thrive in a busy environment and be able to adapt to a varied workload. If you want to be part of a team supporting women to achieve long-lasting change, we want to hear from you!
Hours: Full Time 35 hours per week (flexibility to work outside of normal working hours as required)
Holidays: 25 days holiday pa plus statutory
Salary: £17,500 - £18,500 pa dependant on experience
Pension: Auto enrolment pension (6% employer contribution)

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).

The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced Children & Adults DBS check

We have become known for the quality of our work and ability to provide bespoke care and support services.  While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.

If this role is for you we would love to hear from you, please click on the links to download the full job description and to complete an application form, or ring 01453 885633.

Please send downloaded application form to

Please Quote Job Reference: 494

Closing Date: 29th January 2022

Interview Date: 3rd February 2022

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