The Care Quality Commission reported our residential services as ‘good’ across all areas, with positive leadership and staff passionate about providing good care.
Different elements of our services have been independently evaluated by John Moore’s University Give It Up project , Lancaster University and the National Addiction Centre at Kings College, London. We specialise in working with addiction, women with a sex working history and those who have experienced trauma. We offer 12 or 24 week residential treatment with 24hr staffing, individualised packages of care alongside evidence based programmes focusing on maintenance of abstinence and emotional resilience.
Staff have presented at regional, national and international conferences about our work. We have won multiple national organisational and individual outstanding achievements awards. We have attracted annual ministerial visits and multiple Royal visits.
An independent evaluation of SWOP by Lancaster University has praised the project for its highly effective crisis intervention, on the streets at night and case work through the day. The service is trauma informed, gender-specific and non-judgmental.
“I have evaluated 35 projects in 15 years, in some of the toughest social conditions and inequality in England; SWOP is the most important and impressive work I have ever seen,” said Dr Susie Balderston, who ran the research project by Lancaster University.
The research was conducted from 2015-2018, by Distinguished Professor Sylvia Walby OBE, UNESCO Chair Gender Research Group and Dr Susie Balderston, from the UNESCO Centre for Violence and Society at Lancaster University.
The SWOP Co-ordinator role and the evaluation were funded by Lankelly Chase Foundation, to share learning and improve future provision.
The Nelson Trust also took the top prize in the Social Care, Advice & Support category for SWOP at the 2019 Charity Awards. The Charity Awards the longest-running and most prestigious awards scheme in the charity sector. The shortlist is chosen by an independent panel of expert judges, themselves all eminent figures in the charity sector. The judges score each entry against six Hallmarks of Excellence before coming together for two days of challenge and discussion to select the winners.