The Nelson Trust employs 130 staff supported by some eighty volunteers.

John Trolan
Chief Executive Officer
Appointed Chief Executive in 2013, John Trolan first came to work at The Nelson Trust in 1997 as a creative writing tutor and went on to become an addictions counsellor…
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Rose Mahon
Head of Excellence and Development
Rose is the Head of Excellence and Development at The Nelson Trust. She has worked for the Nelson Trust for over 17 years and has been involved in developing trauma…
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Niki Gould
Head of Women's Community Services
Niki manages the Women’s Community Services for the Nelson Trust including our Women’s Centres in Gloucester, Swindon and Bridgwater, offering holistic support to women involved in the Criminal Justice System…
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Louise Temple
Head of Human Resources
Louise joined The Nelson Trust in 2014 as Administration Team Leader and was appointed Head of Human Resources in 2015.  Louise has a background of working within the NHS including, …
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Stuart Thornton
Head of Finance
Stuart is an experienced accountant who has worked within the accountancy profession, before taking up roles within the commercial sector and subsequently moved into the Third Sector in 2006. He…
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Admissions
Addiction Recovery
The Hub Enterprises
Women’s Centres
Finance and Administration
Fundraising and Communications
Admissions

Our Admissions Team are there to enable people to get into treatment by managing the whole process from initial enquiries and applications right through the assessment process to the day of arrival for treatment: they help service users, commissioners and care co-ordinators with all the planning, administrative and financial arrangements.

Addiction Recovery

Our Addiction Recovery Team includes qualified counsellors who are accredited to a minimum of Diploma level. The team also includes staff with a personal experience of addiction recovery who provide mentoring, coaching, practical advice and motivational support for clients in residence. Most staff have additional specialist qualifications in mental health, nursing, addiction or eating disorders.  They provide individual counselling, they manage therapeutic groups and workshops; they develop and run the treatment programme and safeguard the emotional well-being of all our service users.  Our recovery workers also provide structured one-to-one support for each client and look after the day-to-day running of our four houses.  They receive clinical supervision and regular ongoing training to ensure that our practice continues to be at the forefront of evidence-based addiction treatment.

The Hub Enterprises

The Education, Training and Employment Team run the education programme based at our Hub Academy and work with the tutors, volunteers and community organisation who are our partners in this work. This team also supports clients who move on into our resettlement housing as they progress towards greater independence and prepare for the transition to work or study.

Women’s Centres

The teams at our Women’s Centres provide one-to-one support for every woman who engages with the service.

Finance and Administration

Our Finance and Administration Department are responsible for the efficient management of all our activities, looking after the fabric of the buildings, our finances, human resources, IT and data security, and compliance with all our statutory responsibilities.

Fundraising and Communications

The Fundraising and Business Development Team, supported by a volunteer fundraising committee, work with commissioners, business partners, donors, supporters and grant-giving bodies to ensure our long-term continuity.  Their aim is to ensure that resources are targeted where they can have the greatest impact in transforming lives.

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